Register for Help
THE Surrey Christmas Bureau is dedicated to bringing joy and support to low-income families during the holidays BY PROVIDING NEW toys, BOOKS, WARM winter clothing, and grocery cards FOR THOSE SPECIAL HOLIDAY MEALS WHERE MEMORIES ARE MADE.
Registration for the 2024 Surrey Christmas Bureau will open in October.
Online Registration will open in October. Bookmark this page and check back for updates. If you want to make sure you are prepared for registration when it opens, please note you will need to upload images of the following documents to our secure site (photos taken with your cell phone will work) :
Required Documents for uploading:
- Government-issued photo ID (if married, both parents ID required)
- Income Information - We need to confirm the total annual family income so please ensure you supply ALL income information for the year. For example, the most recent two consecutive paystubs for all jobs for both parents that show the year to date income, E.I info, disability or any other income statements. If you are receiving Social Assistance or Disability, upload a cheque stub or other proof such as a screenshot of your online Ministry account.
- Two months of most recent bank statements for all accounts (both parents
- Proof you live in Surrey (phone bill, rent agreement, mail, electric, cable or gas bill
- BC Medical Care Cards (photos of front and back please) for everyone in the family
Frequently Asked Questions:
How long does the review process take? Your application will be reviewed by our team of Registrars starting in early November. Please be sure to include your telephone number in case we need to confirm any information. Please do not call to check on the status of your application, our reception volunteers do not have access to that information.
How will I know if my application is approved? You will be notified VIA EMAIL about the decision on your application.
How do I book a time to pick up? If your application is approved, and if you are not participating in the Adopt a Family program, the email will include a link to a calendar where you will be able to book your appointment time to come to the Toy Depot to select your toys and receive your grocery gift card.
How do participate in the Adopt a Family program? There is a check box to click in the application if you would like to participate in the Adopt a Family program. Please note you MUST be able to communicate both on the phone and by email with your sponsor so English is required. We would love to have sponsors with other language capacities but do not at this time.
Do I still book a pick up time if I want to be adopted? Please do NOT book a pick up appointment if you are participating in the Adopt a Family program, we will call you with the details of your sponsor who will contact you directly and make arrangements to deliver your hamper and gifts to you.
Can I change my pick up time if I need to? If you need to change your appointment you can do so as long as it is not less than 24 hours before your appointment time. Of course, we know with children comes unexpected emergencies from time to time, so if something comes up on the day of your appointment, call us directly at 604-581-9623 and we will help you re-book.
Where is the Toy Depot this year? Our 2024 Toy Depot will be announced in October.